RadioC5 Privacy Policy July 7, 2024

Who we are

RadioC5, and this website (https://radioc5.com) is a part of 28:19 Broadcasting. You can contact RadioC5 by navigating to https://radioc5.com/contact, or by sending an email to contact@radioc5.com. This Privacy Policy document contains types of information that is collected and recorded by RadioC5, how we use it, and your rights regarding collected information.

What Personal Data We Collect and Why We Collect It

Contact Forms

When you fill out a contact form on our website, we collect the information you provide, such as your name, email address, and any other details you include in your message. We use this data to respond to your inquiries, provide support, and improve our services.

Cookies

When you submit a contact form on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you submit another form. These cookies will last until you manually delete them from your browser settings.

Additionally, if you use the song vote feature on our website, a cookie will be stored to track your vote. No personal information will be stored with this cookie, nor will any personal information be stored on our servers from the vote.

Access Logs

Access logs are generated by our server (Nginx) and may include information such as IP addresses, browser types, internet service providers, referring/exit pages, date/time stamps, and clickstream data. These logs are used for monitoring website performance, detecting and preventing security incidents, analyzing trends, and improving overall user experience. To protect your privacy, these logs are automatically purged every 30 days and are not used to personally identify individuals. The information collected is used solely for internal purposes related to the operation of our website.

Analytics

We use ackee analytics on our website to collect anonymized usage data, including page views, visit durations, and browser information. Ackee does not track or store personally identifiable information (PII) of our website visitors. The data collected is used solely for internal analysis to understand user behavior, improve our website, and enhance user experience. We prioritize user privacy and do not share this data with third parties. For more information about our analytics practices, please contact us using the information provided in this privacy policy.

Embedded Content from Other Websites

Articles on this site may contain embedded content (e.g., videos, images, articles, etc.) from other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Your Rights and How We Use Your Data

We use the information collected from contact forms to respond to your inquiries, provide support, and improve our website.

Data Sharing

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted service partners who provide the infrastructure necessary to run this website, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Security of Your Data

We implement a variety of advanced industry standard cybersecurity measures to maintain the safety of your personal information when you submit a contact form or enter, submit, or access your personal information.

Your Rights

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the contact details noted above.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.